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Learning Library

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ASHHRA's Education is based on the five HR Leader Model competencies specific for health care:

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Personal Leadership

Community Citizenship

People Strategies

HR Delivery

Healthcare Business Knowledge

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Learn more about each competency below and click on the titles to view the available learning products.

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HR Delivery HR Delivery Products 

The “new” expectations for HR delivery demand effective and high-quality programs and services through the utilization of measurement and analysis. HR delivers through:

  • Systems and Services
  • Transactional Work
  • Technology Systems and Solutions
  • Metrics and Benchmarking
  • Compliance
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People Strategies People Strategies Learning Products

When HR leads the way, employee recruitment, retention and satisfaction grow, and business results improve. To ensure the alignment of business strategies with organizational culture, HR Leaders focus on people strategies in order to:

  • Capture the hearts and minds of their people – to create the desired culture
  • Foster meaningful work that supports a high performance environment and effective delivery of care
  • Create operating models and structures that support the alignment of people, strategies and culture
  • Develop value-based leaders who have the ability to create a shared vision that delivers results for the organization
  • Attract and develop a diverse workforce that meets both the needs of patients and the community
  • Ensure that their organizations have talent management and succession planning in place to sustain delivery of care
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Healthcare Business Knowledge  Healthcare Business Knowledge Learning Products

Knowing the "business" side of health care...

Knowing the “business” side of health care requires that HR Leaders shape strategies through seasoned judgment and visionary insight.

As HR transitions to this new role, HR Leaders will be called upon to demonstrate healthcare business knowledge by:

  • Understanding the delivery of health care from the perspective of consumers, employees, payers, physicians and regulators
  • Supporting and exhibiting cross-functional capabilities
  • Applying best practices throughout the organization
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Mauris felis odio, imperdiet sed posuere et, ultrices eget turpis. Morbi quis arcu ac quam hendrerit facilisis ut ac ligula. Praesent at lacus eros. Nam elit massa, vehicula ac sollicitudin non, sollicitudin tristique tellus. Nulla nisi magna, cursus nec vestibulum cursus, iaculis nec magna.

Community Citizenship  Community Citizenship Learning Products

By understanding the needs of different stakeholders...

By understanding the needs of different stakeholders and by being capable of responding to those needs, HR Leaders are invaluable resources for their organizations.

They demonstrate community citizenship by:

  • Building relationships with internal and external stakeholders by connecting community to business results
  • Convening diverse groups to engage them in dialogue about the role of healthcare in the community
  • Partnering with external communities to promote the development and growth of healthcare careers
  • Personally participating in professional organizations, networks, and community boards
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Mauris felis odio, imperdiet sed posuere et, ultrices eget turpis. Morbi quis arcu ac quam hendrerit facilisis ut ac ligula. Praesent at lacus eros. Nam elit massa, vehicula ac sollicitudin non, sollicitudin tristique tellus. Nulla nisi magna, cursus nec vestibulum cursus, iaculis nec magna.

Personal Leadership  Personal Leadership Learning Products 

More than any other group, HR is better equipped to...

More than any other group, HR is better equipped to address issues of integrity such as ethics, honesty, accountability and business practices. HR Leaders reflect personal leadership through integrity and courage when they:

  • Champion the mission and vision of their organizations
  • Display passionate dedication to the mission of healthcare, especially in the care of patients and families
  • Inspire, influence and motivate others
  • Build trust through collaboration and consultation with stakeholders within the organization
  • Model transformational thinking and continuous improvement
  • Focus on achieving exceptionally high standards and are accountable for results
  • Demonstrate self-awareness and self-motivation
  • Champion continuous learning and self-growth
  • Exhibit leadership through community service
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Mauris felis odio, imperdiet sed posuere et, ultrices eget turpis. Morbi quis arcu ac quam hendrerit facilisis ut ac ligula. Praesent at lacus eros. Nam elit massa, vehicula ac sollicitudin non, sollicitudin tristique tellus. Nulla nisi magna, cursus nec vestibulum cursus, iaculis nec magna.