Using Data to Drive Patient Satisfaction and Reduce Turnover

Learn how a health care system integrated numerous surveys from across the employee lifecycle (onboarding, engagement, exit) and used analytics to link them all directly to patient satisfaction and turnover.

Objectives: 

  • Show senior leaders the direct business impact from various employee surveys.
  • Create reports that put actionable information in the hands of managers.
  • Present impactful integrated survey information to senior leaders.

This activity is valid for the following credits: CHHR (1) SHRM (1) HRCI (1) 

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