Developing a Culturally Competent Workforce

Health care providers must become culturally competent in their knowledge, development and implementation of practices informed by differing cultures, beliefs and attitudes. Understanding the social needs of patients and the community at-large is critical in ensuring positive health outcomes, particularly for at-risk populations. 

  • Learn about health factors that contribute to the need for cultural competence in the health care workforce
  • Identify barriers and challenges in developing and sustaining a culturally competent environment
  • Understand the principles and best practices to develop a culturally competent health care workforce.

This activity is valid for the following credits: CHHR (1), SHRM (1), HRCI (1)

Presented by:

Charlotte Hughes

Charlotte is a consultant in organizational effectiveness, diversity and inclusion management with more than 15 years experience. She partners with both nonprofit and for-profit stakeholders across multiple fields to create solutions targeted at improving human capital performance and sustained business growth.

Charlotte has achieved Certified Diversity Professional (CDP) status by the National Diversity Council and is a Certified Professional in Learning and Performance (CPLP).